Process

How It Works

Simple. Secure. Built for classified environments.

The Process

From Contact to Deployment

Click each step to learn more about our secure deployment process.

1

Contact Us

Submit an inquiry. We'll schedule an introductory call.

  • Submit form or email us directly
  • We respond within 24-48 hours
  • Introductory call to discuss general needs
  • No classified information required — we work in general terms (network type, OS, endpoint count)
  • NDA available for business-sensitive discussions
2

Discovery

We learn your environment — network type, pain points, endpoint count.

  • What networks? (SIPR, JWICS, standalone, air-gapped)
  • What's the pain? (compliance, certification, tribal knowledge, audit prep)
  • Environment specs (Windows, Linux, endpoint count)
  • Current tools and gaps
  • Timeline and budget considerations
3

Quote & Security Review

Custom quote based on your needs. Security documentation available.

  • Scoping document with recommended BlackBox products
  • Pricing based on endpoints/users/site
  • Black Duck scan results provided
  • Source code review available if required
  • Your security team validates before procurement
4

Procurement

SDVOSB set-aside eligible. Contract or PO issued.

  • SDVOSB certified (set-aside eligible)
  • Standard contract or purchase order
  • License keys generated upon payment
  • Volume discounts for multi-site deployments
  • Annual subscription or perpetual options available
5

Delivery & Install

Secure air-gapped delivery. We install together or you self-install.

Delivery Options

  • Encrypted USB / secure physical media
  • Secure file transfer (if approved by your environment)
  • No cloud downloads, ever
  • Hash verification provided for integrity check

Hardware Options

  • You provide hardware (your gold image, your baseline)
  • We provide recommended specs, you order
  • We order and pre-configure for you (turnkey)

Installation Options

  • Self-install with documentation
  • Collaborative install with your SysAdmins/ISSOs
  • Solutions Engineer on-site (white glove)

Supported Platforms

  • Windows: Server 2019, Server 2022, Win 10/11
  • Linux: RHEL 8/9, Rocky 8/9
  • Need something else? Contact us.
6

Training & Support

Your team gets trained. Ongoing secure support.

  • ISSO and SysAdmin training included
  • Oversight log configuration walkthrough
  • Secure support channel (no cloud ticketing systems)
  • Updates delivered via secure media
  • Annual renewal with continued support
  • Optional: Annual on-site check-in

NO CLOUD. NO PHONE HOME. 100% AIR-GAPPED.

BlackBox runs entirely on your network. Nothing leaves your environment. Ever.

Ready to Get Started?

Let's discuss how BlackBox can support your mission.

Contact Us